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This Privacy Policy regulates the practice of collecting information from users when using the website http//www.pettraveladvisor.com, as well as their storage in the databases of our company PTA Solutions doo. Our privacy policy covers how and why we collect, use and protect your personal information.
We reserve the discretion to amend this Privacy Policy at any time and for the amended text to become effective immediately upon its publication on the Website.
Your continued use of the website after the changes implies that you accept all the terms of the amended Privacy Policy. Therefore, we advise users to periodically re-read the information contained in the Privacy Policy in detail, in order to be informed of possible changes.
This Privacy Policy describes how and when Pet Travel Advisor collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through pettraveladvisor.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control.
To fulfil your order, you must provide us with certain information, such as your name, business details, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
Information Sharing and Disclosure
Information about our customers are important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. If we engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and
other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your
personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
How to Contact Us
For purposes of EU data protection law, Pet Travel Advisor Ltd. is the data controller of your personal information. If you have any questions or concerns, you may contact us at info@pettraveladvisor.com.
Method of data collection and use
During your visit to the site, we may collect your personal data that is necessary to set up your account, for the purpose of billing or delivery of your goods or services. We use your personal data exclusively and only to enable us to provide you with the products and services you want in order to satisfy your requirements or to adapt our offer to you, i.e. to personalize it, improve the operation of the website, ensure the verification of administrative tasks, establish contact with you, improve our advertising and promotional results and improve our offer of products or services on the market, as well as for the purpose of cooperation with institutions responsible for law enforcement.
We do not sell or rent your personal data to third parties, for their marketing needs, without first giving you the opportunity to turn off that option. However, we may disclose your information to our business units and partners, which are part of this Privacy Policy. We will never misuse your personal data under any circumstances. In the following sections, we will explain to you the ways and reasons for the possible provision of your information, for the purposes of the normal operation of the website.
Data storage and preservation
The company PTA Solutions doo, as a seller of products and services on the website, makes maximum efforts to protect your privacy when you are “online” as a user. Your personal information is stored securely and confidentially, and processed lawfully in accordance with this privacy policy. We take appropriate technical and organizational measures to protect against unauthorized and illegal access and processing of your personal data, including encryption of your information. We will retain your information for as long as necessary to process your account, your payment, issue a refund, respond to a complaint, or provide you with promotional information you have signed up for.
Ova Politika privatnosti reguliše praksu prikupljanja informacija od korisnika prilikom korišćenja sajta http//www.pettraveladvisor.com, kao i njihovo skladištenje u bazama podataka naše kompanije PTA Solutions doo. Naša politika privatnosti pokriva kako i zašto prikupljamo, koristimo i štitimo vaše lične podatke.
Zadržavamo diskreciono pravo da izmenimo ovu Politiku privatnosti u bilo kom trenutku i da izmenjeni tekst stupi na snagu odmah po objavljivanju na veb lokaciji.
Vaše dalje korišćenje web stranice nakon izmena podrazumeva da prihvatate sve uslove izmenjene Politike privatnosti. Zbog toga savetujemo korisnicima da periodično detaljno čitaju informacije sadržane u Politici privatnosti, kako bi bili obavešteni o mogućim promenama.
Ova Politika privatnosti opisuje kako i kada PTA Solutions prikuplja, koristi i deli informacije kada se registrujete, poručite uslugu ili kupite artikal od nas, kontaktirate nas ili na drugi način koristite naše usluge preko pettraveladvisor.com ili njegovih povezanih sajtova i usluga.
Ova Politika privatnosti se ne primenjuje na prakse trećih strana koje ne posedujemo ili ne kontrolišemo.
Da biste ispunili svoju porudžbinu, morate da nam dostavite određene informacije, kao što su vaše ime, poslovni podaci, adresa e-pošte, poštanska adresa, informacije o plaćanju i detalji o proizvodu koji naručujete. Takođe možete izabrati da nam dostavite dodatne lične podatke i personalizovane informacije (na primer, za prilagođenu porudžbinu).
Oslanjamo se na brojne pravne osnove za prikupljanje, korišćenje i deljenje vaših informacija, uključujući:
Deljenje i otkrivanje informacija
Informacije o našim klijentima su važne za naše poslovanje. Vaše lične podatke delimo iz veoma ograničenih razloga i u ograničenim okolnostima, kao što sledi:
(a) odgovara na pravni proces ili na zahteve vlade; (b) sprovoditi naše sporazume, uslove i politike; (c) sprečavanje, istragu i rešavanje prevara i
druge nezakonite aktivnosti, bezbednosna ili tehnička pitanja; ili (d) zaštiti prava, imovinu i bezbednost naših kupaca ili drugih.
Usvajanje podataka
Vaše lične podatke čuvamo samo onoliko dugo koliko je potrebno da bismo vam pružili naše usluge i kako je opisano u našoj Politici privatnosti. Međutim, od nas se takođe može zahtevati da zadržimo ove informacije da bismo ispunili naše zakonske i regulatorne obaveze, da bismo rešili sporove i sproveli naše sporazume.
Transferi ličnih podataka van EU
Možemo da čuvamo i obrađujemo vaše podatke putem usluga hostinga trećih strana u SAD i drugim jurisdikcijama. Kao rezultat toga, možemo preneti vaše lične podatke u jurisdikciju sa drugačijim zakonima o zaštiti podataka i državnom nadzoru od vaše nadležnosti. Ako se smatra da prenosimo informacije o vama van EU, oslanjamo se na Privacy Shield kao pravni osnov za prenos, pošto je Google Cloud sertifikovan za Privacy Shield.
Vaša prava
Ako živite na određenim teritorijama, uključujući EU, imate niz prava u vezi sa vašim ličnim podacima. Dok se neka od ovih prava primenjuju generalno, određena prava se primenjuju samo u određenim ograničenim slučajevima. U nastavku opisujemo ova prava:
Kako da nas kontaktirate
Za potrebe zakona o zaštiti podataka EU, Pet Travel Advisor Ltd. je kontrolor podataka vaših ličnih podataka. Ako imate bilo kakvih pitanja ili nedoumica, možete nas kontaktirati na info@pettraveladvisor.com.
Način prikupljanja i upotrebe podataka
Tokom Vaše posete sajtu možemo prikupiti vaše lične podatke koje su neophodne da podesite svoj nalog, u svrhu naplate ili isporuke Vaše robe ili usluge. Vaše lične podatke koristimo isključivo i samo kako bi nam omogućili da Vam obezbedimo proizvode i usluge koje želite radi zadovoljenja Vaših zahteva ili da Vam prilagodimo našu ponudu, tj. da je personalizujemo, unapredili rad Web sajta, osigurali proveru administrativnih zadataka, uspostavili kontakta sa Vama, poboljšali naše oglašivačke i promotivne rezultate i poboljšali našu ponudu proizvoda ili usluga na tržištu, kao i u svrhu saradnje sa institucijama odgovornim za sprovođenje zakona.
Mi ne prodajemo i ne iznajmljujemo Vaše lične podatke trećim licima, za njihove markentiške potrebe a da prethodno nismo Vama dali mogućnost da tu opciju isključite. Međutim, mi možemo otkriti Vaše podatke našim poslovnim jedinicama i partnerima, koji su deo ove Politike privatnosti. Nikada i ni pod kojim uslovima nećemo zloupotrebiti Vaše lične podatke. U sledećim odeljcima ćemo Vam izložiti načine i razloge za moguće davanje Vaših informacija, za potrebe normalnog poslovanja Web sajta.
Skladištenje i čuvanje podataka
Preduzeće PTA Solutions doo kao prodavac proizvoda i usluga na Web sajtu ulaže maksimalne napore radi zaštite Vaše privatnosti kad ste “online” kao korisnik. Vaše lične informacije se čuvaju na siguran i poverljiv način, i obrađuju na zakonit način u skladu sa ovom politikom privatnosti. Preduzimamo odgovarajuće tehničke i organizacione mere radi zaštite od neovlašćenog i nezakonitog pristupa i obrade vaših ličnih podataka, uključujući i enkripciju vaših informacija. Mi ćemo Vaše informacije zadržati onoliko dugo koliko je potrebno da obradimo Vaš nalog, Vaše plaćanje, odradimo refundaciju sredstava, odgovorimo na žalbu ili pružimo Vam promotivne informacije na koje ste se prijavili.
Prepare easily for a trip with your furry baby and never forget the important things to take on the road
Plus receive the latest news and interesting topics weekly in your inbox.